Operations Manager
Key Responsibilities
- Monitor fuel inventory levels, stock, and deliveries to avoid shortages and maintain optimal stock.
- Ensure fuel dispensing equipment and other facilities are maintained and in excellent working order.
- Ensure smooth and efficient day-to-day operations across all assigned stations.
- Prepare and submit regular reports on station performance, including financials, inventory, and customer feedback.
- Ensure all stations comply with health, safety, and environmental regulations.
- Conduct regular safety audits and implement corrective actions as needed.
- Enforce safe handling of petroleum products, ensuring all staff follow safety protocols.
- Work with government and regulatory bodies for compliance, licensing, and certifications.
- Prepare and manage the budget for each station.
- Ensure that cash handling procedures are adhered to and that revenue targets are met or exceeded
- Conduct regular performance reviews and set clear objectives.
- Foster a positive work environment that promotes teamwork, accountability, and high performance.
- Address and resolve customer complaints in a timely and professional manner.
- Analyze and interpret financial data to guide decision-making and improve profitability.
Qualifications and Skills
- Bachelor’s degree in business administration, Operations Management, or a related field.
- Minimum of 3 - 5 years of experience in retail or petroleum station management, with at least 2 years in a supervisory role.
- Strong leadership and people management skills.
- Knowledge of health and safety regulations related to petroleum products.
- Excellent problem-solving and decision-making abilities.
- Proficiency in financial management and budgeting.
- Strong customer service orientation and communication skills.
- Proficiency with inventory management and reporting tools.
- Department
- Procurement & Logistics
- Locations
- Dar es Salaam
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.
Operations Manager
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