Telesales Executive
Requirements and skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. excel) and Mobile phones
- Ability to learn about the services and describe/explain them to customer
- Candidate should be able to speak Hindi language
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Post Graduate is a plus
- Below 35 years of age
- Knowledge in Computer (Basics)
Responsibilities
- Onboarding potential customers over phone by telling them about the Platform & its services
- Answer questions about the Platform & Services
- Ask questions to understand customer requirements
- Enter and update customer information in the database/CRM
- Take and process orders in an accurate manner
- Handle pressure with the aim to meet targets
- Go the “extra mile” to meet sales quota and facilitate future sales
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.
Telesales Executive
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