Job Overview 

General electrical installation, testing, maintenance, and service of electronic security systems, while adhering to quality standards. (Electronic security systems such as CCTV, Access Control, Barriers, Bollards, Electric Fence, PAVA, BMS, IPBAX, Speedstiles, Tripods, Intercom, Electric Gates and Fire Alarm systems)

Responsibilities:

• Ensure all upgrade requirements are reported to clients and to the supervisor in writing through job cards and also informed verbally.
• Ensure security of client’s property and tidiness of the premises while attending to the assignment.
• Responsible for attending to client’s support calls within set times.
• Responsible for problem escalation and communication to supervisor as required.
• Respond to and fix systems, application problems and issues as raised through calls
• To handle technical complaints from the client professionally and escalate when necessary
• To educate and/or train the clients on how to operate their systems.
• To report any client requirements to the office immediately.
• Fill a job card for each assignment attended indicating the work covered and any necessary observation.
• To carry out any other tasks as may be directed by the Management.

Requirements:

• Completed a diploma or degree in Electrical, Electronics or a related field.
• Relevant technical experience of 1-2 years working as an electrical technician.
• Working knowledge of general maintenance processes and methods.
• Working knowledge of tools, common appliances and devices.
• Previous experience in security functions or security-driven technology solutions.
• Understanding of electrical systems and components.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively in a team and independently.
• Good communication skills.
• Integrity and hard work ethic.