Export Manager
Job Summary
The Export Manager is responsible for managing and overseeing all export-related operations, ensuring the timely and compliant shipment of goods from origin to destination. This role involves coordinating with clients, shipping lines, customs authorities, and internal departments to streamline documentation, clearance, and logistics processes.
Key Responsibilities
- Plan, supervise, and execute export operations from booking to final delivery.
- Coordinate with shippers, freight forwarders, customs authorities, shipping lines, and government agencies to ensure smooth cargo movement.
- Ensure accurate and timely preparation of export documentation, including certificates of origin, export declarations, T1 and movement sheets, bills of lading and certificates of origin or other related documents.
- Monitor regulatory compliance with local and international export laws, trade regulations, and customs requirements.
- Handle client communications, providing updates, and resolving shipment-related issues.
- Oversee customs clearance processes and manage any queries or inspections by customs or port authorities.
- Control export costs, including freight, documentation, warehousing, and demurrage.
- Lead and mentor a team of export officers and documentation clerks.
- Analyze shipping trends and operational performance, recommending improvements to maximize efficiency.
- Maintain proper records and ensure readiness for internal or external audits.
Qualifications and Skills
- College or Bachelor’s degree in International Trade, Supply Chain Management, Logistics, or a related field.
- Minimum [5+] years of export operations experience, with at least [2+] years in a supervisory or managerial role within a clearing and forwarding company.
- Deep knowledge of export documentation, INCOTERMS, customs clearance procedures, and international shipping protocols.
- Strong understanding of export laws, regulations, and licensing requirements.
- Excellent leadership, negotiation, and communication skills.
- Proficient in logistics software and export platforms.
- Attention to detail and ability to manage multiple tasks under tight deadlines.
- Department
- Procurement & Logistics
- Locations
- Dar es Salaam
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.
Export Manager
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