Operations Staff
Job Summary
The Operations Staff plays a key supporting role in the daily operations of the clearing and forwarding company. This position involves assisting senior staff in managing logistics, customs documentation, shipment tracking, and ensuring smooth transportation of goods. The Operations Staff member will work closely with the operations team to ensure efficient and accurate execution of the import/export processes.
Key Responsibilities
- Assist in preparing and processing shipping and customs documentation, including invoices, packing lists, bills of lading, and other required forms before starting the operation.
- Support the tracking and monitoring of shipments, ensuring timely delivery and handling of all logistics-related activities.
- Communicate with the customer service team or the managers, suppliers, and transportation partners to address any issues or concerns regarding shipments.
- Assist in coordinating with ICD, CFS, Port authority, and other stakeholders to facilitate smooth customs clearance.
- Update internal systems with shipment status, inventory levels, and other relevant details.
- Participate in the management of cargo and freight movement, ensuring all operational processes follow company policies and regulations.
- Assist in maintaining accurate records for auditing and compliance purposes.
- Handle administrative tasks such as filing, preparing reports, and responding to emails or phone inquiries.
- Learn and follow all relevant industry regulations, including customs, import/export laws, and safety standards.
Qualifications and Skills
- College degree in Logistics, Supply Chain Management, International Trade, or related field (or relevant work experience).
- Fresh graduate or up to [1-2] years of experience in logistics, customs, or freight forwarding operations.
- Basic knowledge of customs procedures, shipping documentation, and international trade regulations is a plus.
- Strong communication and organizational skills.
- Ability to handle administrative tasks efficiently with attention to detail.
- Proficiency in MS Office (Excel, Word, Outlook) and logistics management software.
- Eagerness to learn and develop skills in international logistics and trade compliance.
- Department
- Procurement & Logistics
- Locations
- Dar es Salaam
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.
Operations Staff
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