Network Engineer
Job Purpose
To install, service, and repair communication systems (wired, wireless, or fibre optic) used by the organization. The Network Engineer works closely with the Network Manager to ensure smooth and efficient network operations.
Main Responsibilities
Network Hardware and Software Configuration, Maintenance & Implementation
- Install and configure new network software and hardware
- Identify and repair network faults
- Implement preventive maintenance schedules
- Design and implement network environments and solutions
- Monitor and optimize network performance
- Conduct fault investigations across LAN and WAN
- Upgrade network equipment and configure firmware
- Configure routing, switching, and IP voice services
- Provide remote support and troubleshooting during installations
- Ensure quality standards in solutions and installations
- Create and document network design solutions
- Collaborate with vendors and technical teams
- Provide feedback for internal process improvements
- Oversee on-site engineers and ensure optimal system performance
Managing Networks and Security
- Manage user accounts, access permissions, and passwords
- Maintain appropriate network security levels
- Provide technical support and training for network users
- Monitor and administer daily network usage
- Plan and implement future network developments
- Administer and support firewalls as per security policies
- Keep updated through training, publications, and professional networks
- Report on network operations and manage technical projects
- Audit IP addressing and data center devices
- Liaise with project teams, engineers, service desks, and clients
- Delegate tasks to engineers/technicians and ensure quality
- Prepare technical documentation, proposals, and reports
- Participate in and lead technical workshops
Job Requirements
Academic Qualifications
- National Senior Certificate / Grade 12 (NQF Level 4)
Professional Certifications (Preferred)
- CCNP Certified (Routing, Switching, and Security)
- MCSE (Microsoft Certified Solutions Expert) – Advantageous
- FortiGate Certification
- Checkpoint Certification
- TMG (Threat Management Gateway) Certification
- Websense Certification
Relevant Experience
- 3+ years of operational experience in a relevant role
- 5 to 8+ years of experience in the Network IT industry
Relevant Competencies and Knowledge
- Technical Knowledge and Skills
- Strong problem-solving and analytical skills
- Up to date with latest networking technologies
- Advanced IT skills and knowledge of MS Operating Systems
- Proficient in Microsoft Excel for reporting
- Excellent written and verbal communication skills
- Ability to explain complex technical concepts clearly
- Effective time and priority management
- Strong understanding of client policies, business ethics, and procedures
Generic Competencies
- Decisiveness and Initiative
- Leadership and Team Supervision
- Persuasion and Influence
- Effective Communication and Presentation
- Technical Expertise
- Creative Problem Solving
- Innovation
- Locations
- Dar es Salaam
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.
Network Engineer
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