Sales Officer - Microfinance
Job Summary
We are looking for a Sales Officer with experience in the microfinance sector to help grow our client loan portfolio, expand market reach and attract new customers. The candidate should have a strong understanding of microfinance operations.
Key Responsibilities:
- Develop and implement strategies to grow the microfinance loan portfolio in line with company targets.
- Identify, recruit, and onboard new clients through field visits, community engagements, referrals, and direct marketing.
- Achieve monthly and quarterly growth targets for customer base and loan disbursements.
- Promote the company’s financial products and services to individuals, small businesses, and informal groups.
- Conduct initial client assessments and pre-screening to ensure eligibility and alignment with lending criteria.
- Maintain strong relationships with existing clients and ensure timely follow-up for loan renewals, repayments, and customer feedback.
- Provide accurate and timely reports on sales performance, loan applications, client feedback, and market trends.
- Collaborate with the credit team to ensure high loan quality and minimal default rates.
- Represent the company in financial literacy events, and business expos to enhance brand visibility.
- Continuously gather market intelligence and identify new business opportunities.
Qualifications:
- Diploma or bachelor’s degree in business administration, Marketing, Microfinance, or related field.
- At least 2–3 years of experience in sales within the microfinance or financial services industry.
- Strong understanding of microfinance products (group lending, individual loans, MSME finance, etc.).
- Proven track record in customer acquisition, loan portfolio growth, and achieving sales targets.
- Familiarity with microfinance operations, credit analysis, and financial products.
- Locations
- Dar es Salaam
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.