Sales Executive
Purpose of the Role
The candidate for this role will be responsible to drive merchant acquisition, revenue growth, and transaction volume within the assigned territory by identifying, onboarding, and activating new business clients, while ensuring effective pipeline management and disciplined CRM usage.
Key Responsibilities
Identify, prospect, and onboard new merchants within the assigned territory.
Drive revenue growth by achieving assigned sales and acquisition targets.
Conduct product demonstrations, prepare proposals, and negotiate deals within approved pricing guidelines.
Manage the full sales cycle from lead generation to closure and merchant activation.
Build and maintain a strong and qualified sales pipeline to support consistent conversion rates.
Ensure timely follow-up on all leads in line with defined service level timelines.
Maintain accurate and up-to-date CRM records to support reporting and forecasting.
Support merchant onboarding in compliance with KYC and internal approval procedures.
Monitor early-stage merchant activity to ensure timely activation and transaction flow.
Engage merchants post-onboarding to address adoption challenges and increase usage.
Build and maintain strong client relationships to support retention and portfolio growth.
Identify opportunities for upselling and cross-selling to increase revenue and transaction value.
Prepare and submit periodic sales reports highlighting performance and pipeline status.
Track market trends and competitor activity within the assigned territory.
Collaborate with internal teams (Marketing, Product, Risk, and Operations) to resolve onboarding and operational challenges.
Qualifications & Experience
Bachelor’s degree in Sales & Marketing, Business Administration, or a related field
Minimum of 2+ years of experience in B2B sales or business development
Proven track record of achieving or exceeding revenue and acquisition targets
Strong understanding of SME and retail market dynamics
Proficiency in Microsoft Office and CRM systems
Strong negotiation, closing, and consultative selling skills
Fluency in English and Kiswahili
Strong attention to detail, organization, and reporting discipline
Location: Zanzibar & Arusha
- Department
- Telecommunication
- Locations
- Arusha
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.