HR Officer - Dar es Salaam
Purpose of the role
The candidate for this role will be responsible for supporting the day-to-day delivery of human resources and administration functions by coordinating recruitment, employee lifecycle activities, HR administration, employee engagement initiatives, and HR compliance while ensuring efficient and professional HR service delivery.
Key Responsibilities
Support the full employee lifecycle, including recruitment administration, onboarding, transfers, confirmations, payroll inputs, employee records management, and offboarding processes.
Coordinate recruitment activities by posting vacancies, sourcing candidates, screening applications, scheduling interviews, and supporting hiring managers throughout the recruitment process.
Assist in implementing HR initiatives covering employee engagement, performance management, training and development, benefits administration, team building, and employee experience programs.
Maintain accurate HR records, HR information systems, headcount reports, training records, and employee documentation while ensuring compliance with HR policies and labour legislation.
Provide first-line support on employee queries and routine employee relations matters, escalating complex issues appropriately while maintaining confidentiality and professionalism.
Provide administrative and logistical support to the HR & Administration Manager, coordinate HR projects, and support field-based HR activities as required.
Qualifications & Experience
Bachelor's degree in Human Resource Management, Business Administration, or a related field.
Minimum of 1–2 years' experience in an HR Administration or HR Generalist role, preferably within the microfinance or financial services sector.
Working knowledge of labour laws, recruitment and selection, employee relations, performance management, training coordination, compensation and benefits administration, and HR policies.
Proficiency in Microsoft Office applications and HR Information Systems (HRIS).
Strong communication, interpersonal, organizational, problem-solving, and administrative skills with a high level of integrity, confidentiality, and professionalism.
Location: Dar es Salaam, Tanzania
- Department
- Banking & Finance
- Locations
- Dar es Salaam
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.