Workshop Supervisor – Long-Distance Fleet
Job Purpose
Lead the day-to-day maintenance, repair and inspection of Company's fleet of over 150 long-distance trucks and trailers (prime movers, tippers, flat-beds, tautliners, tankers, skeletal trailers and general cargo trailers) operating on national and cross-border routes. Ensure maximum fleet availability, safety on the road, on-time preventive maintenance, cost-effective spares management and full compliance with statutory and Tanzanian / regional road-transport requirements.
Key Responsibilities
• Supervise mechanics, technicians, electricians, helpers, tyre staff and sub-contracted service providers; organise workshop teams, shift cover and mobile / roadside support crews to service a fleet of more than 150 long-distance trucks and trailers.
• Plan and execute preventive maintenance (PM) schedules for the entire long-distance fleet of 150+ trucks and trailers as per OEM, statutory and company reliability targets; ensure no unit operates on the road with an expired PM or inspection.
• Diagnose faults, plan repairs and ensure timely restoration of equipment to working condition to minimize operational downtime in the CFS / ICD.
• Coordinate with the CFS / ICD yard and operations teams on yard-side equipment availability, urgent breakdowns and equipment rotation; escalate shared-resource issues with long-distance fleet to the Transport / Dispatch office.
• Work closely with the Transport / Dispatch office to schedule PM and repair windows for each truck and trailer around its cargo commitments, road-trip cycles, customer deadlines and cross-border turnaround.
• Provide remote and roadside breakdown support for the long-distance fleet – triage breakdowns over phone / WhatsApp, dispatch mobile mechanics, arrange towing, recovery and third-party repair in upcountry or cross-border locations, and get trucks back on the road quickly and safely.
• Coordinate with drivers on daily pre-trip and post-trip vehicle inspections, fault reporting and cleanliness of trucks and trailers; track repeat fault patterns by driver, vehicle and route.
• Coordinate with the Transport / Compliance team on cross-border fleet documentation – vehicle road service licences, TIR carnets, insurance, road-worthiness, axle-weight compliance and customs requirements.
• Maintain accurate equipment maintenance records – job cards, PM records, downtime logs, spare-parts consumption, fuel / lubricants records.
• Manage spare-parts inventory – ordering, stock control, vendor selection, warranty claims – in coordination with procurement.
• Coordinate with external service providers and OEM dealers for specialized jobs, overhauls, warranty work and statutory inspections.
• Ensure workshop safety – toolbox talks, PPE usage, fire-safety, oil / chemical handling, waste oil disposal, housekeeping and lock-out / tag-out procedures.
• Maintain workshop tools, equipment and infrastructure in safe and reliable condition.
• Control workshop costs – overtime, spares, external service, consumables – within budget.
• Coordinate statutory inspection and certification for the entire fleet – vehicle road service licences, brake tests, axle-weight compliance, SUMATRA / Tanzania police requirements, and any lifting equipment, pressure vessels or fuel tanks used in the workshop.
• Maintain the equipment master list, equipment history files and pre-shift inspection checklists.
• Support incident / accident investigations involving equipment (rollover, collision, fire, fluid spillage).
• Train and develop workshop staff on safe working practices, new equipment technologies and OEM-recommended procedures.
Qualification & Skills
• Diploma / Certificate in Mechanical Engineering, Auto-electrical, Heavy Equipment Technician or related field.
• At least 5–7 years of hands-on experience supervising maintenance of a large long-distance truck / trailer fleet – 100+ units preferred; experience with cross-border operations, road transport companies, or long-haul logistics is strongly valued.
• Sound working knowledge of diesel engines (Euro II / III / IV common-rail), heavy-vehicle gearboxes, axles, air and hydraulic brake systems, suspensions, electrical systems, refrigeration units (if applicable) and trailer sub-systems (skeletal, flat-bed, tautliner, tanker, tipper).
• Practical experience diagnosing and managing roadside breakdowns and coordinating recovery across long distances and cross-border routes.
• Demonstrated ability to lead a multi-shift workshop team, plan work, manage spares and coordinate effectively with Transport / Dispatch.
• Good understanding of Tanzanian road-transport statutory requirements – TS / road service licence, SUMATRA regulations, axle-weight rules, customs and transit requirements.
• Good understanding of workshop safety and OEM maintenance requirements.
• Working knowledge of English and Swahili; competent in Excel / fleet-management reporting.
- Department
- Transportation & Shipment
- Locations
- Dar es Salaam
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.