Sales Executives - Arusha (4)
Purpose of the role
The candidate for this role will be responsible for acquiring and onboarding new merchants, driving revenue and transaction growth within an assigned territory, managing the sales pipeline, and building long-term merchant relationships while ensuring disciplined CRM usage, accurate reporting, and compliance with internal procedures.
Key Responsibilities
Identify, prospect, and onboard new merchants within the assigned territory to achieve merchant acquisition and revenue targets.
Drive revenue and transaction volume growth through consultative selling, product demonstrations, proposals, negotiations, and effective deal closure.
Build and manage a healthy sales pipeline, ensuring timely follow-ups, accurate CRM records, structured sales execution, and reliable forecasting.
Support merchant onboarding, KYC and internal approval procedures, and early-stage activation to accelerate transaction volumes and platform adoption.
Build and maintain long-term merchant relationships, identifying opportunities for upselling, cross-selling, increased payment volumes, and expanded product usage.
Monitor merchant activity and proactively address adoption barriers to support retention, portfolio stability, and account growth.
Prepare periodic sales reports covering performance, pipeline status, merchant activity, market trends, and areas for improvement.
Collaborate with Marketing, Product, Risk, Technology, and Operations teams to resolve onboarding and operational challenges.
Conduct market research and monitor competitor activity to identify new business opportunities and provide relevant market intelligence.
Ensure adherence to company policies, compliance standards, KYC requirements, and approved pricing guidelines.
Qualifications & Experience
Bachelor’s degree in Sales & Marketing, Business Administration, or a related field
Minimum of 2+ years of proven experience in B2B sales or business development
Demonstrated track record of achieving or exceeding revenue and customer acquisition targets
Strong understanding of retail and SME market dynamics
Proficiency in Microsoft Office and CRM systems
Strong negotiation, presentation, relationship management, and closing skills
Fluency in written and spoken English and Kiswahili
Strong commercial acumen, communication, research, planning, and reporting skills
Location: Arusha
- Department
- Telecommunication
- Location
- Arusha
About ITM Tanzania Limited
ITM Tanzania is a leading and comprehensive Human Capital Development and Business Solutions Company. Our team of highly qualified, competent, and experienced experts offers services and 360 support to reaching your organization's objectives at the expected timeline.
The company was incorporated under the United Republic of Tanzania's laws in 2018 to represent ITM SARL's vision, mission, and core values.
We are dedicated to providing our clients with top-notch and comprehensive services from outsourcing, recruitment, placement, talent acquisition and nurturing professional training and capacity building, and human resource advisory to industry solution services. We have extensive local knowledge with a participative global perspective to generate lasting value that meet and exceed the demand of our clients and the ever-growing competitive market.
ITM Tanzania was established to provide tailored solutions to our clients and assist them in solving their operational problems in a sustainable, efficient, and effective way.